- Email Marketing
- Customer Experience
- Design Thinking
- Design thinking frameworks typically follow a flow: Empathize, Define, Ideate, Prototype, Test.
- Frameworks are structured in feedback loops that make iterating, testing, and integrating user needs an easy, ongoing process.
A lot of people claim email marketing is dead. But is it really?
For B2B audiences, email is the third most influential source of information behind col
In today’s competitive era, products and services are no longer the differentiators for business; customer experience is all that counts.
Each experience starts the moment a customer learns about your brand, and carries throughout the lifecycle
- IDEO’s 6 step human-centric design thinking process is key to creating products users actually want.
- Different from standard 5 steps, this approach includes Observation, Ideation, Rapid Prototyping, User Feedback, Iteration,